Monetary policy relies on managing the inflation expectations of the public in order to
influence prices (inflation). Relying on the South African experience we argue that most
of the general public are only exposed to the communication of the South African
Reserve Bank (SARB) via the media. This state of affairs is fairly typical around the
globe. We explore the role and biases of the journalists in transmitting the SARB’s
communication to the rationally inattentive general public. Our aim is to obtain insights
about the factors that influence media articles that deal with monetary policy issues.
Using interviews and qualitative content analysis, we explore the extent of the journalists’
knowledge about inflation and monetary policy, their views concerning the credibility of
the SARB, the sources of information they use, and the constraints and incentives they
face in writing the articles.