Public sector writing skills

Crawford School of Public Policy | Executive course


This course will cover the rules of English usage, the principles of style, commonly misused words, and skills in the valuable art of communicating succinctly.

Course date: 
9.30am–1pm 4 April 2018
#132, Crawford Building, Lennox Crossing, ANU

$750 GST incl; Group discounts applicable

Enrol now

Download registration form here

Complete your registration form and email to

We’ll contact you to confirm your enrolment. Invoices are raised post-course to cater for any changes or cancellations prior to the course date. If you would like an invoice prior to the course, please let us know when you send through the registration form to

For further enquiries, please email us or call 02 6125 2154.

Important information about your enrolment

All full day subscription courses are $1,350 (GST incl) unless otherwise specified. Maximum class size is 22 participants. Full day courses run from 9.30am - 4.30pm.

Group discounts are available for bulk registrations of 3 or more participants. To receive the group discount, registrations must include full details of all participants attending.

Cancellations or changes to course registrations should be provided in writing to at the earliest opportunity. Substitutions of registrants or shifting to other courses is permissible but subject to approval and may incur a cost.

Please view our Cancellation Policy for further information.

Course overview

Written communication often provides clients and stakeholders with their ‘first impression’ of your staff and your organisation. In addition, written material can be a record of communication and may be kept and referred to in the future for a variety of reasons including contractual negotiations, Freedom of Information requests, or legal matters. Therefore, it remains vital that people have and maintain strong writing skills.

During this workshop, participants will build on their existing skills in terms of grammar and sentence structure, identifying and writing for a specific audience, expectations in terms of common APS documents, and editing written material.

Course convenor

Ms Kristen Connell

Kristen is a former journalist and public relations professional. Today she is a Director of Talkforce Media and Communications Strategists. Talkforce provides public relations support, strategic communications and crisis management advice, and training in media and presentation skills, business and policy writing, and team building.

Updated:  24 March 2017/Responsible Officer:  Crawford Engagement/Page Contact:  CAP Web Team