Essential organisational culture insights: Psychological safety
Summary
In the fast paced and pressurised work environment of today, it is essential that every one of your team members feels that they are not only accepted by the organisation, but that they can learn and grow within their role, are able to bring their best self to tasks at hand and can even bring up challenging topics for the benefit of the work. Research has shown that workplace cultures such as this have significant advantages over their competitors. In fact, Google found that of the five ‘keys to a successful team’, that psychological safety was ‘by far the most important… it’s the underpinning of the other four’ (Edmondson, A., 2019, The fearless organisation: Creating Psychological Safety in the workplace for learning, innovation and growth.).
Course overview
Course outline
Module 1: Inclusion safety
This module introduces the concept of Psychological Safety, famously researched by Dr Amy Edmondson, and explores the importance this framework has for building cultures of performance. This module will explain the foundational stage of Inclusion Safety, and provide pragmatic insights on inclusion that will form the basis of your work across the course.
Module 2: Learner safety
This module examines the second of four stages of psychological safety, that being Learner Safety. Specifically, it introduces some evidence based frameworks and guides you in your use in order to understand and overcome the challenges in developing a learning culture.
Module 3: Contributor safety
This module examines the third of four stages of psychological safety, that of Contributor Safety. Specifically, it introduces some evidence based frameworks and guides you in your use in order to understand and overcome the challenges in developing a culture which enables everyone to contribute their best.
Module 4: Challenger safety
This module examines the fourth of four stages of psychological safety, that of Contributor Safety. Specifically, it introduces some evidence based frameworks and guides you in your use in order to understand and overcome the challenges in developing a culture which enables challenge and constructive conflict.
Learning outcomes:
In this course you will understand the benefits of creating cultures of psychological safety, as well as the costs that can arise due to a lack of psychological safety. You will build your skills at assessing the current levels of psychological safety, as well as your ability to influence organisational culture to implement practical strategies for your workplace. Learning how to evaluate your work, you will be better equipped to incorporate the lessons of the course into your own organisation’s practices and policies.
Who should attend?
This course is ideal for any HR or workplace health and safety practitioner from the Chief Operating Officer down to the frontline team leader working to create cultures that thrive. While some of the references will be taken from the Australian Public Service context, any participant who is passionate about creating high performing teams would benefit from the course.
Anticipated behavioural and business impacts
Organisations that actively build their psychological safety experience a greater amount of collaboration, information exchange, learning, and ultimately, performance. On this course you will learn and practice the micro-skills required to build cultures of psychological safety which you can use at work and in life.
Course presenter(s)
James Samana
James Samana is a recognised leadership expert across the APS, an engaging speaker, skilled facilitator, experienced professional coach, and insightful learning designer. Past Senior Executive participants of his have said that James’ passion and skill in unlocking the strengths of others has helped them to ‘…step into the fire… and not catch alight!’
Using real world examples from his over 20 years of leadership development, and cutting edge research in psychology, sociology, and leadership development, James delivers workshops that create a path toward insight for each of his participants that is both challenging and supportive.
James has worked in local, state, and federal government agencies, as well as for-profit, and not-for-profit sectors. He has worked in 4 different Australian Public Service departments in policy development, regulation, compliance, HR, community consultation, and many other areas, as well as delivering training to many different agencies! He’s been a conflict resolution officer for Royal North Shore hospital in Sydney, a disability worker for not-for-profits, a palliative care volunteer, has delivered training in correctional institutions and worked as a crisis telephone counsellor. Throughout these (and many other varied) experiences, his passion and ongoing research has led him to help others through founding his passion, the firm called Insightful Path.
James concentrates on helping organisations and individuals across the sectors create work places where people can thrive, by providing the proven leadership tools and practices to build self-awareness and mastery. This in turn provides his participants with the confidence and insights to thrive in their work and life.
Updated: 4 December 2024/Responsible Officer: Crawford Engagement/Page Contact: CAP Web Team
