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The series is ideal for professionals involved in policy development, strategy, or management in complex, uncertain, or volatile environments.

It is particularly suited for individuals in the Australian Public Service (APS6 - SES or equivalent) or those in leadership roles within organisations that need to respond to emerging trends and navigate complex issues.

See related courses: Adaptive thinking for complex policy developmentForesighting skills to design and implement adaptive practices, and Strategic thinking and planning in a complex and uncertain world.

Adaptive thinking for complex policy development (Weeks 1-5)

A range of global and national forces inter-relate with each other and surge and decline at different times and at different scales to create the complexity and uncertainty that we experience on a day-to-day basis. Much of what we witness is self-organising and emergent which means that it is unpredictable. The increased level of uncertainty, complexity, and ambiguity creates a highly challenging environment for policy and strategy developers.

To be able to lead and manage effectively in such a dynamic world, decision-makers in government and business need new frameworks and processes to better understand complexity and uncertainty. This course enables you to build your current and future capability and expertise to better understand complexity and uncertainty and develop programs and processes that will support adaptation within the organisation and the society that you serve.

Key topics include:

  • An overview of the concepts and principles of complex adaptive systems;
  • Application through group-work of those principles to contemporary issues identified by participants to better understand complexity and how to respond to it; 
  • The role of institutions like the Reserve Bank of Australia.
  • An overview of how we can use the concepts of complex adaptive systems (CAS) to better understand human behaviour relating to decision-making, strategy and policy development and the implications for leading and managing as adaptive organisation and projects.

Foresighting skills to design and implement adaptive practices (Weeks 8-12) 

This course will present the principles and practices of system thinking and scenario planning as two key methodologies that will serve as critical decision-support tools in developing adaptive practices and inform strategy and policy development to enhance organisational performance. 

The capacity to make decisions in a rapidly changing, complex and uncertain operating landscape is becoming increasingly challenging. Much of what we witness is unpredictable and becoming increasingly difficult to manage. Leaders and managers in government and business need new frameworks and processes to better understand complexity and uncertainty. These frameworks and processes will enable them to develop and lead adaptive organisations so as to respond to the adaptive nature of business and society. 

Key topics include:

  • An overview of the nature of change, complexity, uncertainty and ambiguity;
  • An overview of the concepts and principles of systems thinking, complex adaptive systems; 
  • An overview of foresight work and the practices of scenario planning.

Strategic thinking and planning in a complex and uncertain world (Weeks 15-19) 

How can we develop strategy in a complex and uncertain landscape? In this course, you will learn how to draw on the principles of systems thinking and complex adaptive systems to frame new approaches for planning that enable the development of outcomes, objectives and actions to be developed with sufficient flexibility that will enable change in direction to changing circumstances.

Key topics include:

  • Framing strategic thinking and planning in an uncertain and complex policy environment
  • Understanding the nature of change and how that influences the nature of policy and strategy development
  • Understanding ambiguity and uncertainty when undertaking strategic thinking and strategic planning and how to respond to each
  • Models and frameworks for strategic thinking and planning
  • Principles of Systems Thinking and Complex Adaptive Systems to understand complex and uncertain business/policy landscape
  • Application of models and principles for undertaking strategic thinking and planning
  • Understanding and managing entrained human behaviour patterns and their impact on strategy development

At a glance

Format: Online

Duration: 19 weeks (excluding orientation)

Commitment: 3-5 hours per week

Cost: $3,495 (or $3,195 for early bird registrations by 25 June)

Start/end date: 25 July - 28 November 2025 with a course orientation / meet and greet on 22 July

Group discounts available.

Testimonials

…I currently work in a strategic role to which I can immediately apply my increased understanding of how to operate in complex environments or with complex policy issues. Importantly the course equipped me with better understanding and narratives on how to support a team to navigate through and achieve results in the inherent uncertainty of complex environments.

As a director overseeing Policy Assurance in the Commonwealth Government, this course has provided me with the ability to better understand different viewpoints, models and environment factors that impact my work.

Thank you - this is the best and most useful and practical course I have been on in quite a while.  I think having the homework, and engagement in the sessions over four weeks, meant that I had to do the work and therefore there was time and space for the learning to start to kick in, which gives me more confidence in applying it and continuing to refer to the material and use it going forward (as compared with a one-day or two-day course where it's all over so quickly that unless you do immediate follow-up, it can be lost or wasted).

Real-world Application

Join us for this series to build competence and confidence to lead and manage in a volatile, uncertain, complex and ambiguous (VUCA) world.

Course curriculum

Adaptive thinking for complex policy development (Weeks 1-4)

  • Module 1 ​Introduction​
  • Module 2 ​What are complex adaptive systems?​
  • Module 3 How people work together​ for strategy and policy development through the lens of CAS
  • Module 4 What we need to focus on in the future

Foresighting skills to design and implement adaptive practices (Weeks 5-8) 

  • Module 1 ​​Why undertake foresight work and scenario planning?​​
  • Module 2 ​What is foresight work/scenario planning?​
  • Module 3 How to develop scenarios
  • Module 4 ​Using the results from foresight work to inform policy and strategy development​

Strategic thinking and planning in a complex and uncertain world (Weeks 9-12) 

  • Module 1 ​​Why undertake strategic thinking and planning?​
  • Module 2 ​​The nature of change​
  • Module 3 ​Facilitating strategic thinking​
  • Module 4 ​Developing strategy and a strategic plan
  • Module 5 ​The human aspects of strategic thinking and planning ​

Session schedule

This course will run as an online and distance program in 2025. It is scheduled to run across 19 weeks, 25 July - 28 November 2025 with a course orientation / meet and greet on 22 July. Specific dates and times to note in your diary are as follows: 

Adaptive thinking for complex policy development

  • 10am-11am Tuesday 22 July 2025 – course introduction/meet and greet session
  • 10am-11:30am Friday 25 July 2025
  • 10am-11:30am Friday 1 August 2025
  • 10am-11:30am Friday 15 August 2025
  • 10am-11:30am Friday 22 August 2025

Foresighting skills to design and implement adaptive practices

  • 10am-11am Tuesday 9 September 2025 – course introduction/meet and greet session
  • 10am-11:30am Friday 12 September 2025
  • 10am-11:30am Friday 19 September 2025
  • 10am-11:30am Friday 3 October 2025
  • 10am-11:30am Friday 10 October 2025

Strategic thinking and planning in a complex and uncertain world

  • 10am-11am Tuesday 28 October 2025 – course introduction/meet and greet session
  • 10am-11:30am Friday 31 October 2025
  • 10am-11:30am Friday 7 November 2025
  • 10am-11:30am Friday 21 November 2025
  • 10am-11:30am Friday 28 November 2025

Note: Dates and times are in Canberra time (AEST before 5 October, and AEDT after that). The calendar invite for each session should automatically adjust to your timezone when you add it to your calendar. You can check at a site like this to be sure.

Learning outcomes

Adaptive thinking for complex policy development (Weeks 1-4)

  • Understand how to lead and manage in a complex and volatile environment 
  • Understand how to lead and support cultural change 
  • Apply skills and techniques that will assist adaptive policy and strategy development 
  • Apply the principles of complex adaptive systems to better understand complex environments 
  • Understand how people work together using the frameworks and principles of complex adaptive systems 
  • Understand the worldview of complex adaptive systems 

Foresighting skills to design and implement adaptive practices (Weeks 5-8) 

  • Participants attending the course will have new ways of perceiving and thinking about complex and uncertain policy environments
  • The course will provide the capability to develop the content to lead and manage for adaptation to a changing business environment
  • The capability to develop and share new narratives that impact on cultural change, policy and strategy development
  • Learn the skills and techniques of foresight work that will assist to inform policy and strategy development and address a range of other issues
  • The capacity to challenge belief systems about the dynamics of the business landscape and the implications this may have on the direction of the organisation and its consequential performance

Strategic thinking and planning in a complex and uncertain world (Weeks 9-12) 

  • Understanding the nature of change and how that influences the framing of policy and strategy development
  • Understanding the distinctions between strategic thinking and strategic planning
  • The capability to identify the difference between ambiguity and uncertainty and how to respond accordingly to develop strategy
  • The capability to identify uncertainty, understand it and include the implications of it throughout the strategic plan
  • The capability to design a strategic plan and develop statements of outcome with the associated performance indicators and activities
  • The capability to better understand people during strategy and policy development and how to better manage relationships to achieve intended business outcomes

 

Who is this course for?

  • Any sector that needs to understand the nature of its business environment and develop an organised response with the capacity to identify emerging trends and be able to respond to them
  • Policy development and implementation business units
  • This course is suitable for APS6 - SES, or equivalent level.

Presenter

A picture of Dr Gary Saliba
Gary Saliba

Dr Gary Saliba

Dr Gary Saliba is the Director of Strategic Journeys, a management consulting company, which assists people in organisations in strategy development work.

The unique role of Gary and his company is the integration of systems thinking, complex adaptive systems with futures studies and strategy development. This approach has enabled him to consult extensively across a range of government and commercial enterprises to develop organisational strategy that is based on plausible futures, using the scenario development methodology.

Gary’s approach is to work with people to enhance their processes in understanding their organisation’s operating environment and their own ways of operating. This leads to more informed decision-making and improved responsiveness and flexibility in an increasingly complex environment. 

Gary holds a BSc(Hons), PhD in Applied Mathematics and Dip Ed from the University of Sydney. He is a Fellow of the Australian Rural Leadership Foundation and Graduate of the Australian Institute of Company Directors. 

Online training: How it works

This is a real-time, date-specific course, in which you will join live classes, engage and connect with experts, other course participants and the Executive Education team. Here’s how it works:

  • Pre-course live session. This is an opportunity for you to grab a cuppa and join our meet and greet before the course commences.
  • Practice + Study. Set aside up to 2 hours per day – this time commitment will vary depending on how deeply you choose to engage with the material. It is up to you.
  • Course pack. Each participant will receive a carefully curated workbook, which includes everything you need to guide you through the course.
  • Live sessions with presenter. This is a specified date and time for you to come together with the presenter and other participants to consolidate your learning.
  • Post-course. On completion of the course, you will receive your post-course resources for your reference and further learning.

 

Why choose online training?

  • No time off work – study and practice when you can.
  • Busy schedule? No problem, you can go at your own pace, join just the live classes, and do the course work whenever suits you best. We know that work and family obligations can be overwhelming. Mix and match the schedule to fit your life.
  • No travel. This is a course right at your fingertips. With no travel expenses, this is a very affordable option for high-level training with world-leading experts.
  • Live interaction with world-leading experts. You’ll have direct access to all the best resources and trainers.
  • Working remotely? With the online and distance format, we welcome participants from around the world to join us.

 

FAQs

What if I can’t make a live session? No problem, we understand you are busy. Live sessions are recorded for you to catch up in your own time.

What if I’m in a different time zone? All advertised course times from 6th October 2024 to 6th April 2025 are scheduled in Australian Eastern Daylight Time (AEDT) otherwise known as GMT+11. From 6th April 2025 scheduled times are Australian Eastern Standard Time (AEST) or GMT+10. Convert for your time zone here.

What if I am not tech savvy? As long as you have access to a phone or computer, you will have no problems. Our online courses require a working laptop, desktop or smart device with good internet connection. Bring your headset. Join the tech-check session for support and insider tips.

I would like to purchase multiple courses, are there any discounts available? Yes, discount offers are available if you would like to book multiple courses throughout the year. You may contact us to discuss further options.

I work for a company or organisation that would like to enrol multiple employees in the same time. Is it possible? Yes, discounted rates are available for groups attending from the same organisation. Get in touch with us if you want to register as a group.

Can’t find the answers are you looking for? Contact our team for support at csee@anu.edu.au.