Cancellation policy

  • No fee will be charged if a participant nominates a replacement registrant to attend the same course. The name and contact details of the replacement nominee must be emailed to at least 2 working days prior to the course date.

  • 50% of the course fee will be refunded for cancellations between 3-7 working days prior to the course date.

  • Cancellations within 48 hours prior to the course date will incur the full course fee.

  • If you do not attend a course due to medical reasons and provide a valid medical certificate within 48 hours, 75% of the course fee will be credited towards another course in the calendar of the same value. The remaining 25% of the fee will be used for costs incurred.

  • If a registrant is not in attendance on the course day, the full course fee will be charged.

  • National Executive Education reserves the right to cancel courses due to unforeseen circumstances, and participants will be notified of any changes with as much notice possible.

  • If the course is cancelled, 100% of the course fee paid will be refunded.

Disclaimer: Failure to adhere to any of the above policies will forfeit a refund.

Updated:  24 March 2017/Responsible Officer:  Crawford Engagement/Page Contact:  CAP Web Team