No fee will be charged if a participant nominates a replacement registrant to attend the same course. The name and contact details of the replacement nominee must be emailed to firstname.lastname@example.org at least 2 working days prior to the course date.
50% of the course fee will be refunded for cancellations between 3-7 working days prior to the course date.
Cancellations within 48 hours prior to the course date will incur the full course fee.
If you do not attend a course due to medical reasons and provide a valid medical certificate within 48 hours, 75% of the course fee will be credited towards another course in the calendar of the same value. The remaining 25% of the fee will be used for costs incurred.
If a registrant is not in attendance on the course day, the full course fee will be charged.
National Executive Education reserves the right to cancel courses due to unforeseen circumstances, and participants will be notified of any changes with as much notice possible.
If the course is cancelled, 100% of the course fee paid will be refunded.
Disclaimer: Failure to adhere to any of the above policies will forfeit a refund.