This workshop has been specially developed to enhance leaders and managers capacity to converse with greater influence. Based on the latest research advances on the transformative nature of language and cognition, this workshop provides a practical introduction to key principles undergirding effective communication practices that reliably motivate others to act more consistently with what is intrinsically and socially important.

This unique workshop harnesses the potent tools of contextual behavioural science and an understanding of how words and speech function to influence covert and overt behaviour. The focus is on shaping the ways you listen, speak and track what you do that is directed toward valued living. You will learn to communicate in ways that build a community of engagement, commitment and learning with others. This will significantly enhance your ability to direct your own behaviour and more effectively influence the behaviour of others around you.

The session will be led by behavioural psychologist Dr Robert Styles, an ANU PhD whose training strategies draw from the latest, empirically-validated and evidence-based research advances in contextual behavioural science.

Topics to be covered:

• Actively listen to and gain the perspective of others
• Ask powerful questions to increase synoptic awareness and catalyse new insights and perspectives
• Actively structure a conversation to enhance learning and stimulate positive responses from others
• Speak authentically and persuasively about your own experience
• Communicate effectively to ‘manage’ the expectations of others
• Communicate to empower, motivate and influence the behaviour of others

Learning outcomes:

• Communicate to effectively coordinate efforts that realise tangible goals
• Structure dialogue to inspire motivation, cooperation and productivity
• Improve personal productivity and wellbeing
• Become better prepared for tough conversations through an empathetic understanding of the motivations and interests of others
• Learn how to inspire and influence as a leader

Anticipated behavioural and business impact includes:

Participants will learn to:

• Actively listen to and gain the perspective of others
• Ask powerful questions to increase synoptic awareness and catalyse new insights and perspectives
• Actively structure a conversation to enhance learning and stimulate positive responses from others
• Speak authentically and persuasively about your own experience
• Communicate effectively to ‘manage’ the expectations of others
• Communicate to empower, motivate and influence the behaviour of others

Who should attend?

Leaders and managers encountering supervisory challenges or experiencing difficulties communicating with and motivating others. Leaders (SES Band 1&2) and managers (EL1&2) or equivalent.

Participants should hold a mid or senior-level policy, practice, research or reform role, in either government, civil society or the private sector. Ideally, they should have completed at least an Undergraduate or Masters level tertiary qualification, have at least five years’ work experience at mid to senior levels, and have a good understanding of the discipline they are representing.

Online training: How it works

This is a real-time, date-specific course, in which you will join live classes, engage and connect with experts, other course participants and the Executive Education team. Here’s how it works:

• Pre-course live session. This is an opportunity for you to grab a cuppa and join our meet and greet before the course commences.
• Practice + Study. Set aside up to 2 hours per day – this time commitment will vary depending on how deeply you choose to engage with the material. It is up to you.
• Course pack. Each participant will receive a carefully curated workbook, which includes everything you need to guide you through the course.
• Live sessions with presenter. This is a specified date and time for you to come together with the presenter and other participants to consolidate your learning.
• Post-course. On completion of the course, you will receive your post-course resources for your reference and further learning.
  

Why choose online training?

• No time off work – study and practice when you can.
• Busy schedule? No problem, you can go at your own pace, join just the live classes, and do the course work whenever suits you best. We know that work and family obligations can be overwhelming. Mix and match the schedule to fit your life.
• No travel. This is a course right at your fingertips. With no travel expenses, this is a very affordable option for high-level training with world-leading experts.
• Live interaction with world-leading experts. You’ll have direct access to all the best resources and trainers.
• Working remotely? With the online and distance format, we welcome participants from around the world to join us.

FAQs

What if I can’t make a live session? No problem, we understand you are busy. Live sessions are recorded and transcribed for you to catch up in your own time.

What if I’m in a different time zone? All advertised course times are scheduled in Australian Eastern Daylight Time (AEDT) otherwise known as GMT+11. Convert for your time zone here.

What if I am not tech savvy? As long as you have access to a phone or computer, you’ll have no problems. This is a low-tech course designed for everyone. If needed our team is here to help – contact us at csee@anu.edu.au.

What if I have questions? We would love to hear from you. Contact our team at csee@anu.edu.au.