Emotional competence has been widely demonstrated to be a critical factor for individual and team performance across the spectrum of working life. Especially in public policy work - where values, interests and resources compete, and time-pressures and expectations are high – emotionally competent behaviour can be an important driver of success.
Linking to neuroscience research in cognition and emotion, and using experiential participation, this highly interactive, three-part course helps individuals to recognise the complex basis their behaviour. Participants will gain insight into their own EC and have the opportunity to explore methods for:
- increasing their personal resilience especially in high pressure settings
- recognising, challenging and modifying unhelpful default inclinations and assumptions
- relating successfully to others, especially those with different work styles
- developing a growth mindset.
Day 1 is a prerequisite to Day 2.
The course is run in three Parts consisting of two in-class days, separated by a two-week component in which participants will be provided with material to support on-the-job reflection and development. The course concludes with guidance for further development of EC skills when ‘back at work’.
See related course: Emotional Competence at work (Day 1)
The learning outcomes will be:
- clear grasp of what EC is and why is it important
- a grounded view of where the student him/herself stands
- insight into how they ‘operate’ with respect to EC
- insight into, and relevant skills for, increasing EC
- a prospect for growth beyond the end of session
Emotional Competence – social awareness and relationship management
Building on Day 1 and the reflection work participants undertake between sessions, Day 2 will include:
- exploring techniques for improved self-management via experiential methods
- practising methods to build understanding and rapport with colleagues, stakeholders and others
- exploring and giving in-class coaching on relationship management skills, especially around asking, listening and difficult conversations
- guiding participants through a realistic takeaway action plan for further growth.
Dr Pamela Kinnear
Pamela Kinnear is an experienced policy professional, skilled facilitator and strategic thinker with over 20 years’ experience of high-pressure leadership in senior executive roles across government (including PM&C), non-government (e.g., Universities Australia), as well as research agencies and think tanks. In these roles she has been involved in the development, implementation, analysis and evaluation of numerous national-level initiatives across a wide range of public policy issues. The diversity of Pamela’s public policy experience means that she can understand issues from a variety of perspectives, fully aware of the tensions and challenges involved in time-pressured, high-profile, complex and controversial policy work. She is a skilled facilitator who brings an enthusiasm for interactive experiential thinking and learning methods that support innovative but realistic insights and transformative change for individuals, teams, projects and partnerships.
Dr Stephen Mugford
Stephen Mugford has been an independent consultant and trainer for over 20 years, following a successful and high profile academic career specialising in sociology and social psychology. Trained in the UK, he held academic posts in Wellington, NZ, Berkeley, California and in Canberra, where he taught at ANU from 1974-1996. His unique blend of academic training, practical experience and a lively interest in innovation creates a stimulating and exciting approach to his consultancy, underpinning work in team building for senior managers, change management, executive coaching and the facilitation of meetings and workshops.He has worked with the public and private sectors as well as NGOs in projects as diverse as establishing a senior leadership teams for the RAF in the UK and helping the YMCA deal with change, through to evaluating peace-making programs in South Africa. A 15 year engagement with the RAAF senior leadership team (2000-2015) was recognised with a formal Chief of Air Force Commendation in 2015.